| Smith, Lola | City Secretary | City Secretary | (817) 788-7043 | Email |
| Chandler, Skylar | Assistant City Secretary | City Secretary | (817) 788-7042 | Email |
| McKinney, Kara | Public Information Officer | Administration, Customer Service | (817) 788-7059 | Email |
| Farmer, Malaika | Assistant City Manager | Administration, City Manager, Customer Service | (817) 788-7011 | Email |
| Bellomy, Cheryl | Senior Administrative Assistant | Administration, City Manager, Customer Service | (817) 788-7027 | Email |
| Caruthers, Clay | City Manager | Administration, City Manager | (817) 788-7027 | Email |
| Fulton, Clayton | Assistant City Manager | Administration, City Manager | (817) 788-7028 | Email |
| Phipps, Sarah | Communication Coordinator | Administration | (817) 788-7062 | Email |
| Hurst Conference Center | | Administration | (817) 581-0044 | |
| Mayor's Action Line | | Administration | (817) 788-7010 | Email |
| Webmaster | Webmaster | Administration | (817) 788-7036 | Email |
| Reception - City Hall | | | (817) 788-7000 | |
| Police Holding Facility (Jail) | | | (817) 788-7135 | |
| Police Administration | | | (817) 788-7125 | |
| Police Dispatch Non-Emergency | | | (817) 788-7180 | |
| Police Records | | | (817) 788-7146 | |
| Duermeyer, Nate | Captain | | (817) 788-7111 | Email |
| Wynne, Austin | Tennis Coordinator | | (817) 788-7331 | Email |
| Wood, Shannon | Human Resources Generalist | | (817) 788-7286 | Email |
| Keadle, Billy | Police Chief | | (817) 788-7156 | Email |